Computer Aided Dispatch

ARMS Computer Aided Dispatch effectively manages resources, responses and all dispatching activities. Built on Microsoft's .NET and SQL Server technology, ARMS provides your agency with the tools to succeed. Save time, stay organized and keep personnel in the field safe with ARMS Enterprise Computer Aided Dispatch. If you have any questions or would like more information, please do not hesitate to contact us.

  • Address and Common Name Validation-Geo validation
  • Multiple data entry options; point and click, short cut keys, commands menu, or drag and drop - the user may choose many options or combinations
  • Track all CAD Resources, including personnel and vehicles
  • CAD Alerts and Timers, set and modified per event
  • NCIC and CJIS queries can be executed from within the CAD window
  • Call “Stacking”, allows the dispatchers to assign or stack multiple calls to a single unit, as the unit clears the call, the dispatcher is reminded of the next call in the queue
  • Call ‘Reassignment’, allows the dispatcher to easily reassign units while maintaining the call and unit history. This feature is accomplished with no additional pop windows or key strokes
  • Connect to 911 systems. Capture ANI/ALI information that can be associated with any CAD event or used to create a CAD event
  • CAD Event information can include: Names, Property and Vehicle records. Once data is entered, it is available from all ARMS modules for reduced data entry
  • Complete location and premise history – View all previous events from the location, view officer safety conditions, alarm company information, owner contact and hazardous materials information. View all of this without leaving CAD
  • Visual and Audible Alerts when a user views a location or person that has an Officer Safety notation indicated on their record
  • User defined statuses can be recorded for all units
  • Using the ARMS Data Browser, CAD users may query any module in ARMS without closing CAD
  • Using ARMS Notification Manager, email notification can be sent based on the type of incident code created
  • Predefined CAD reports are available in the system, just open enter a parameter and print
  • Dual monitor capabilities

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