Computer Aided Dispatch

ARMS Computer Aided Dispatch effectively manages resources, responses and all dispatching activities for any and all events. Efficiently managing and tracking all information in an incident including the responding units and their status; insuring the officer’s safety by making information available such as Location History and Standard Operating Procedures, and more. Built on Microsoft's .NET and SQL Server technology, ARMS provides your agency with the tools to succeed. Save time, stay organized and keep personnel in the field safe with ARMS Computer Aided Dispatch. Scroll down to review key features. If you have any questions or would like more information, please do not hesitate to contact us.

ARMS CAD provides a straight forward approach for managing units for a single agency, multiple agencies, or multiple jurisdictions. Dispatchers can utilize different screen configurations to best suit the agency: single monitor or multiple monitor configurations.

ARMS CAD allows the dispatcher to direct units and access support data, all from within the same application. Interfaces with NCIC and State and Regional databases. ARMS CAD officers seamless integration with ARMS Mapping, ARMS Records Management, and ARMS Mobile.

ARMS CAD effectively manages resources, responses and all dispatching activities. Built on Microsoft's mainstream technology, ARMS provides the agency with the tools to succeed. Save time, stay organized, and keep personnel in the eld safe with ARMS Computer Aided Dispatch.

  • Allows users to manage a large amount of information - available units, unit locations, unit statuses, pending and active calls, SOP’s, Security Matrix of Premises, Contacts, and more
  • SOPs allow the agency to define departmental procedure, necessary intake information, and protocols for all events Address and Common Name Geo validation
  • Captures, manages, and prioritizes mission-critical data to enable decisions insituations where every second counts.
  • Address and Common Name Validation-Geo validation
  • Multiple data entry options; point and click, short cut keys, commands menu, or drag and drop - the user may choose many options or combinations
  • Track all CAD Resources, including personnel and vehicles
  • CAD Alerts and Timers, set and modified per event
  • NCIC and CJIS queries can be executed from within the CAD window
  • Call “Stacking”, allows the dispatchers to assign or stack multiple calls to a single unit, as the unit clears the call, the dispatcher is reminded of the next call in the queue
  • Call ‘Reassignment’, allows the dispatcher to easily reassign units while maintaining the call and unit history. This feature is accomplished with no additional pop windows or key strokes
  • Connect to 911 systems. Capture ANI/ALI information that can be associated with any CAD event or used to create a CAD event
  • CAD Event information can include: Names, Property and Vehicle records. Once data is entered, it is available from all ARMS modules for reduced data entry
  • Complete location and premises history – View all previous events from the location, view officer safety conditions, alarm company information, owner contact and hazardous materials information. View all of this without leaving CAD
  • Visual and Audible Alerts when a user views a location or person that has an Officer Safety notation indicated on their record
  • User defined statuses can be recorded for all units
  • Using the ARMS Data Browser, CAD users may query any module in ARMS without closing CAD
  • Using ARMS Notification Manager, email notification can be sent based on the type of incident code created
  • Predefined CAD reports are available in the system, just open enter a parameter and print
  • Dual monitor capabilities

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ARMS CAD with Hazardous Materials Alert

ARMS CAD with Standard Operating Procedures

ARMS CAD with Map Display

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